FAQs
Shipping & Digital Delivery
Whiteowlcrochetco. currently only sells digital products. Upon confirmation of payment, download instructions will be automatically emailed to the email address used during checkout.
Returns & Exchanges
I don't accept returns, exchanges, or cancellations, but please contact me if you have any problems with your order.
Reselling from patterns
You may sell any finished pieces made from whiteowlcrochetco. patterns but please give credit wherever possible.
All pattern files are the property of Whiteowlcrochetco. It is illegal to redistribute, sell or share the pattern in part or in whole, electronically or physically.
© 2022 Whiteowlcrochetco. All rights reserved.
Do you make all of the faux-fur poms yourself?
Absolutely! Each piece of fur is meticulously selected and delicately cut and sewn by yours truly! Occasionally my boyfriend can be persuaded to help sew! (Heart-throb, ladies! I tell ya!)
Do you work with colour, or only neutrals as seen on your Instagram?
I prefer to stick with neutrals as that's what my eye is automatically drawn to, and because it's now become part of my branding! Occasionally you will see colours such as butterscotch and eggplant make an appearance.
I live in town! Can I just bypass the shipping option and pick it up directly?
Absolutely! Just simply enter "KWSHIP" at checkout where it asks if you have a shop coupon! Then, promptly send me an email (hello@whiteowlcrochetco.com) and we will decide on the perfect meet-up! Easy-Peasy!